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Marketing · module 14

Inbox

Enquiries become tasks, not lost emails

A contact form that emails one person is a contact form that loses enquiries. Inbox collects every submission from your site in one place, with the message, the sender and the page it came from.

Inbox screen
Submissions from the site, with the details on the right.

Replaces

a shared mailbox · form plugins · nothing at all

Who it is for

Businesses whose enquiries arrive through the website
Teams where more than one person answers
Anyone who has found a two-week-old enquiry in spam

Every form, one list

Any form you place on the site — contact, quote request, callback — writes into the same inbox. Each entry keeps the sender, the message, the time and the page, and the list is searchable by name, email or content.

Collected automatically from every site form
Search by name, email or message
Sender details and source page kept
Nothing depends on one person’s mailbox

Who gets notified

Recipient settings decide which addresses are alerted when something arrives — your business email, a shared address, or several people at once.

Notifications go to the business addresses you created.
Notifications go to the business addresses you created.

Part of the same workflow

Social replies and comments live alongside form submissions, so “someone contacted us” is one place to check rather than four apps.

Questions about Inbox

Anything else? Write to [email protected] or read the step-by-step guide.

Do I need to configure anything?

No. Forms placed with the form block write to the inbox automatically.

Can I still get an email?

Yes. Recipient settings send a notification to the addresses you choose while the record stays in the inbox.

Is the data private?

Submissions belong to your project and are visible only to your account.

More in Marketing

Inbox is included on every plan.

The plan decides how many projects and credits you get — not which modules you can open. Start on the free plan and see for yourself.